We believe that it is important from a sustainability perspective that you merge your purchases so that we can send larger orders fewer times to reduce our environmental footprint.
However, certain items in our warehouse require a special packing process. Please note that in those cases your order can still be sent in more than one parcel.
Thank you for your understanding!
We will send an order confirmation to the email address you provided as soon as your order has been registered in our system. Make sure that this email has not ended up in your spam.
Please note that it may take up to an hour for this email to be sent when the transaction must be reviewed and approved by your payment provider. Once your order has been packaged and sent from our warehouse, you will also receive a delivery confirmation that shows your tracking number / package ID where you can see where your delivery is.
To keep our fast deliveries, you can only purchase products that are in stock. If you try to purchase more items than what we have in stock, the order will not go through and the system will automatically revert to the number of items in stock at the moment.
If you wish to cancel your order, contact our customer service department as soon as possible. Please give us a call for faster handling time. In order to keep our fast delivery times, your order will be processed as soon as it has entered our system. Therefore, we can not guarantee that we can cancel your order.
It is unfortunately not possible to add or remove items in an existing order.
In order to protect your privacy and personal information, we cannot place an order for you. We only accept orders made through our website.
If you want to become a corporate customer with us, please send an email to email@example.com and we will assist you further.